Entanect Forum – Privacy Policy

Last updated: August 8, 2025
Applies to: https://forum.entanect.com
Contact: discourse@entanect.com

1. Information We Collect

We collect information when you:

  • Register an account (name, email address).
  • Participate in the forum by reading, posting, or reacting to content.
  • Connect from your device (IP address, browser information, and system logs).

When you register, we verify your email by sending a link that confirms you control the email address.

We also retain server logs containing IP addresses for security and troubleshooting purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the forum service.
  • Personalise your experience and respond to your preferences.
  • Improve our site and troubleshoot technical issues.
  • Respond to your inquiries and provide support.
  • Send notifications you have requested (e.g., replies, private messages, updates).
  • Enforce our forum rules and protect against misuse.

3. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your personal data based on:

  • Your consent (Article 6(1)(a) GDPR) for optional features such as notifications.
  • Performance of a contract (Article 6(1)(b) GDPR) to provide the forum service.
  • Legitimate interests (Article 6(1)(f) GDPR) such as security, moderation, and improving the site.
  • Legal obligations (Article 6(1)(c) GDPR) for compliance with applicable laws.

4. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encrypted connections (HTTPS).
  • Access controls for administrators.
  • Regular security updates and monitoring.

No system is completely secure, but we take reasonable steps to minimise risks.

5. Data Retention

  • Server logs with IP addresses are retained for no longer than 90 days, unless needed for security investigations.
  • Forum posts and account information remain until you delete them or request deletion.
  • Backups may contain deleted content for a limited period before permanent removal.

6. Cookies

Our forum uses cookies, which are small text files placed on your device by your web browser. Cookies help the forum function properly by enabling features such as logging in, maintaining your session, and remembering your preferences like language settings.

We do not use cookies for advertising or tracking purposes. We do not use third-party cookies unless explicitly stated.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use the forum properly.

7. Sharing Your Information

We do not sell or trade your personal data.
We may share your data with:

  • Trusted service providers who help us operate the forum (e.g., hosting providers), bound by confidentiality agreements.
  • Authorities, if required by law.
  • In aggregated, non-identifiable form for analytics.

8. International Users

If you access the forum from outside Sweden, note that your information may be transferred to and stored in Sweden or other countries where our hosting providers operate.
We take steps to ensure adequate protection in line with applicable data protection laws.

9. Third-Party Links

The forum may contain links to third-party websites. We are not responsible for their privacy practices. Check their policies before providing personal data.

10. Children’s Privacy

The forum is intended for users aged 13 or older.
If you are under 13, you may not register or use the forum.
If we learn we have collected personal data from a child under 13, we will delete it.

11. Your Rights (GDPR & Other Laws)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to certain processing.
  • Receive your data in a portable format.
  • Withdraw your consent (where applicable).

Requests can be made via discourse@entanect.com.

12. Changes to This Policy

We may update this policy from time to time. If changes are significant, we will notify registered users before they take effect. Continued use of the forum means you accept the updated policy.

13. Contact

If you have questions about this policy or how we handle your data, contact:
discourse@entanect.com